Shipping policy

SHIPPING POLICY

We want your order to arrive as smoothly as possible.

Order Processing

Orders begin processing after payment is successfully completed.

Because some products may be produced or fulfilled after an order is placed, processing times may vary.

Once an order has entered processing or production, it may no longer be possible to make changes.

Shipping Times

Shipping and delivery times shown at checkout are estimates only and are not guaranteed.

Delivery may be affected by:

  • Shipping carrier delays

  • Weather

  • Holidays

  • Customs processing

  • Supply or production delays

  • Other circumstances outside our reasonable control

Shipping Address

Please review your shipping address carefully before completing your order.

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for delays or delivery problems caused by incorrect or incomplete shipping information provided at checkout.

Tracking

When tracking information is available, it will be provided after your order ships.

Please allow time for the shipping carrier to update tracking information.

Lost or Delayed Packages

If your tracking information shows a significant delay or you believe your package has been lost, please contact us through the contact method provided on this website.

We will review the available shipping information and help determine the appropriate next step.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or materially different from what you ordered, please contact us promptly.

Please include your order details and photographs of the item and packaging when possible.

We will review the issue and provide an appropriate remedy when required by applicable law or when a fulfillment error has occurred.

International Orders

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs processing may also cause additional delivery delays.

Delivery Estimates

Delivery dates are estimates only.

We cannot guarantee a specific arrival date once an order has been transferred to the shipping carrier.

Returns and Cancellations

All sales are final and returns are not accepted except where required by applicable law or in cases involving damaged, defective, or incorrect items.

Orders may be canceled within 15 minutes of being placed, when cancellation is still technically available.

Please review our Return and Refund Policy for additional details.